We help customer-facing teams have better conversations

DialSource CTI for Salesforce and Microsoft Dynamics optimizes the time and energy you spend on calls with prospects & customers because that is where the real work of sales & service gets done.

What is a conversation worth to you?

Let’s face it, talk isn’t cheap, and if a picture is worth a thousand words, then a conversation is priceless. It’s how we learn. It’s how we serve. It’s how we sell.

  • Sales Development

    Prospecting is hard. We understand it’s about numbers and personalization, so let’s make your calls more productive and your day-to-day tasks easier.

    Scale your outreach in less time. Increase your number of meetings booked. Automatically log everything in CRM and streamline your workflow.
  • Account Executives

    We all know that conversations lead to opportunities, and opportunities lead to you reaching quota. Let’s help you have more conversations.

    Focus on having conversations & building relationships rather than logging activities and updating CRM. Increase your connection rate with prospects, and learn valuable insights from call recordings.
  • Sales Operations

    Customer-facing teams need tools that work and flex with their needs. Let’s simplify the user experience and help you create a more reliable tech stack.

    Consolidate sales tools and empower your team to win from a single platform.
  • Sales Leaders

    As leaders, we exist to help our teams be successful. Let’s help your team automate their busy work, book more meetings, and mark more opportunities closed-won.

    Increase the number of conversations your sales team has with prospects. Streamline workflows to increase your team’s efficiency. Capture and log all sales engagement data inside CRM to simplify reporting and improve coaching.
  • Customer Success

    It’s easy to let accounts slip through the cracks. Let us help you organize renewals and support customer account coverage by prescribing who and when to call from inside CRM.

    Ensure that every customer gets called. Drive renewal revenue with simplified workflows. Automate the manual tasks surrounding your renewal process.
  • Call Centers
    & Support

    A call center that routes you to the right person who understands your problems and knows how to help right away is possible. We make reduced wait times and better customer intelligence a thing of the now.

    Reduce wait times and delight your customers. Automatically record and log all service-related interactions in CRM.
CTI for all of your customer-facing teams

Turn conversations into revenue and improve the connection you have with your customers.

Marketing

Automatically distribute inbound leads into call campaigns, improve speed-to-lead times by 10x, and help sales improve their connection rate.

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Sales

Automate manual tasks within your sales process and increase your team’s selling time. Capture call recordings, automatically log activities in CRM, and put the focus back on conversations rather than tasks.

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Customer Success

Leverage a single solution to bridge the gap between sales and customer success teams. Prescribe the next steps, accelerate account outreach, increase renewals, and better serve your customers.

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Call Centers + Support

Transform your call center into a revenue center. Improve your support experience with reduced hold times and surface active tickets and opportunities to your agent when they answer the phone.

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Revenue + Insight

Capture every conversation in CRM and standardize call outcomes to increase your visibility across customer-facing teams. Improve the reliability of CRM data and gain new insights into what is driving revenue and renewals.

More conversations in less time

We simplify your team’s workflow and accelerate their efficiency within a single workspace

Why Our Clients Love Us

DialSource has provided us with an efficiency 5 to 10 fold what we had before on our outbound efforts, and we've seen immediate ROI.

Phillip Horn
VP Ticket Sales and Service
Sacramento Kings

Resources

webinar

Coaching, culture, and technology are critical factors in the development of a successful inside sales organization. But how do you use all three to maximize efficiency?

whitepaper

Check out The Five Benefits of The Rise of Inside Sales to learn how your organization can reap the benefits of shifting to an inside sales model. 

Blog

Discovery meetings are a delicate balance of personal skills and sales savvy. Check out Structuring a Successful Discovery Call to learn how to perfect your calls.

Ready to have more conversations?

DialSource CTI helps transform conversations into revenue and accelerate workflows for customer-facing teams.

Learn how DialSource can work for your organization

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The ABC's of Account Based Calling

The ABCs of Account-Based Outbound Calling