As reported in one study, sales reps only spend approximately 37 percent of their time selling — often due to a lack of automation implementation. What was even more surprising was the declining dependence on…
In January, approximately 60 million were put under full or partial lockdown following the coronavirus outbreak in Wuhan, China. This triggered what many are referring to as the “world’s biggest work-from-home experiment.” By early March,…
Customers have many complicated rules and logic set up to update information in the CRM after a call takes place. These rules ensure your agents capture the right call data so you can report on,…
Even with all of the advancements in technology, teams are forced to choose between menial tasks & building customer relationships. If you ask your sales team what they do for a living, they probably won’t…
