DialSource Denali Named 2016 Product of the Year
October 25th, 2016 – Garett Melin
Just this month, DialSource received the Business Intelligence Group’s BIG Award for Business and was named 2016 Product of the Year. The organization’s annual program was advertised as the “________ of the Year” program and was launched to reward companies, products and people that are leading their respective industries.
The latest version of DialSource–DialSource Denali–has both revamped the award-winning Salesforce platform and introduced the first-ever native communications platform for Microsoft Dynamics CRM.
What makes DialSource Denali unique is that it allows organizations to streamline their sales processes almost entirely. With multiple industry-leading dialing systems, robust automation of 99.99% of sales & service activities, and intelligent lead prioritization, agents can target their prospects with pinpoint accuracy and have the advantage of being able to run through call lists faster than ever before. Furthermore, Denali introduces some game-changing features that previous DialSource editions lack, including Click-to-Call, Start-Stop Call Recording, and “Campaigns”–a feature that enables agents to streamline their call lists in a much more organized and sophisticated fashion.
Perhaps the distinguishing characteristic of Denali is that it is an entirely native application. What this means is that instead of syncing all of your data between separate databases (as “integrated” applications do), all DialSource data is stored natively in the CRM’s cloud. This means you get real-time data transfers, unmatched security, and a user interface that is accessible directly within your CRM. It also means that the DialSource platform works seamlessly with any other applications working in conjunction with your CRM.
Since all data is natively stored, DialSource provides its users with live dashboards that can stream data in real-time. With immediate access to actionable intelligence, organizations can determine who to call, when to call, and why to call, and they can make these decisions quicker than ever before.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
“Differentiation is a common theme among many of our winners, and we hope that trend continues,” said Russ Fordyce, Managing Director of the Business Intelligence Group. “Modern companies are now relying on their customers for inspiration and direction to improve and launch new products. We are so proud of all of the winners this year. It is truly a select group.”