Amplify the reporting capability of your CRM with DialSource dashboards. Track conversation metrics like talk time and call count while linking the outcomes of conversations to other data points within your CRM. Monitor dashboards and generate real-time reports from within your CRM.
Global Recycle Logic
Develop campaigns that dynamically react to your team’s progress. With DialSource Denali, your leads are intelligently managed and updated in real-time based on every CRM action.
New inbound leads are prioritized based on real-time web actions and engagement to improve your team’s speed-to-lead performance, instantly. With DialSource Priority Queue, you can rest assured that a warm lead will always be at the top of your teams call campaigns.
Native reports to drive real-time decisions.
As a native application, DialSource logs 100% of sales and service activities directly into your CRM allowing native reports to show in real-time at the push of a button.
“We had always lacked an efficient and accurate way to track the effectiveness of our leads. We could see whether or not leads were purchasing, but not necessarily the outcome of the call. Now, with DialSource intelligence, each call has an outcome that can then be viewed at an aggregate level for reps, managers and for myself to reference when acquiring additional leads. ”