When it comes to a sales team, BDR’s and SDR’s have the toughest jobs. In addition to being the youngest (usually), they also churn through jobs more frequently than people in other roles. Luckily, there…
92 percent of all customer interactions happen over the phone, making call management a key component of any sales process. Taking further steps to capture key call metrics will give your team insights into process…
What Is It? Cadence refers to “a flow or rhythm of events.” In sales, those “events” are interactions with prospects, typically referred to as touch points. Once you make contact with a prospect, how often…
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