Privacy Policy

This policy explains how Dialsource collects, shares, stores and uses data. We collect customer data in order to provide the products and services that customers purchase or request from us. For example, we may capture email addresses so that a customer can check the status of their software or open a case with our tech support team. We collect visitor data through our website in order to understand and improve our website content, as well as maintain a secure computing environment. We collect marketing data in order to respond to inquiries about our products and services and provide access to the latest topical information that potential customers might be interested in. When we collect this data, we do so in compliance with this privacy policy, which describes how we handle the data we collect in more detail. This policy also describes other important topics relating to information privacy.

Please read this Privacy Policy carefully to understand how we handle your personal information.

By accessing or browsing www.Dialsource.com (our “Website”) and/or using any of the services that we provide to you or you access, you confirm that you have read and understood the entirety of this Privacy Policy.

1.0 Information We Collect and Store

When you sign up for our services, such as trialing/using the product or attending a demo, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may also send you emails about our product, new products and other updates.  

All of our data collection efforts are geared towards improving your experience and improving our ability to continue providing DialSource users with the best products available.  

2.0 Consent

When you provide us with personal information to complete a transaction, attend a demo, verify your credit card, place an order, you consent to our collecting it and using this information for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

3.0 How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@dialsource.com or mailing us at: DialSource 660 J Street, Suite 460, Sacramento, CA, 95814, United States

4.0 Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service and we are required to do so.

5.0 Protection of Personal Information

Dialsource is committed to taking steps to protect the Information you provide to us, including administrative, technical, and physical measures — to safeguard Information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Information is accessed only by authorized staff who are instructed to handle Information with confidentiality. It is protected by firewalls and standard industry security measures. Your data is stored through Pardot’s data storage, databases and the general Pardot application. They store your data on a secure server behind a firewall.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorized access.

6.0 Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

7.0 Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

8.0 Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

9.0 Cookie

We may use ‘cookies’ to identify you and your use of our website to confirm that you are logged in and to build up a demographic profile. Our use of cookies also may allow registered users to be presented with a personalized version of the site.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

10.0 Your Rights

You may contact us by email at support@dialsource.com at any time, to request that we:

  • update any personal information which is out of date or incorrect;
  • delete any personal information which we are holding about you;
  • restrict the way that we process your personal information;
  • provide your personal information to a third-party provider of services; or
  • provide you with a copy of any personal information which we hold about you.

We will consider all such requests and provide our response within the time period stated by applicable law.

11.0 Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

12.0 Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

13.0 Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@dialsource.com or by mail at:

DialSource
[Re: Privacy Compliance Officer]
660 J Street, Suite 460
Sacramento, CA, 95814, United States