Resource Library

Check out the latest insights on CTI, sales engagement, CRM best practices, and digital transformation.

Whitepapers

Digital Sales Transformation eBook mockup

The Sales Leader’s Guide to Digital Transformation

Sales Engagement banner graphic

How To Develop A Successful Sales Engagement Strategy

Rise of Inside Sales Whitepaper banner

The Rise of Inside Sales

Webinars

AA-ISP Expert Chat: What’s Really Going On in The World?

May 28, 2020

How to Automate Your Reps Daily Workflows with DialSource

May 13, 2020

Virtual AA-ISP Chicago Chapter Meeting: How PAYCHEX and The LA Clippers Transitioned 1000’s of Reps To WFH

May 13, 2020

conversation intelligence and call dispositions

Ramp Up Reporting with Conversation Intelligence and Call Dispositions

March 23, 2020

Fall in Love with CRM graphic Valentines Day

Getting Your Sales Team to Fall Back in Love With CRM

February 27, 2020

The ABC's of Account Based Outbound Calling

The ABC’s of Account-Based Outbound Calling

January 30, 2020

Balancing Culture, Coaching, and Tech in Sales

Expert Chat: Balancing Culture, Coaching, and Tech in Sales

December 18, 2019

Aligning revenue departments

What Cool Runnings Can Teach Us About Aligning Revenue Teams

December 11, 2019

Sales Engagement STrategies, From Targeting to Enabling Personalized Outreach at Scale

Sales Engagement Strategies from the Experts

November 14, 2019

eBooks

Blog

man on computer looking at sales metrics and kpis

KPIs Sales Managers Should Use to Track Field Agents Right Now

May 28, 2020

work from home

7 Strategies to Enable Remote Sales Teams

March 26, 2020

writing on a calendar

Organize Your Day With Campaign Schedules

March 2, 2020

man on phone

Schedule Calls Back With DialSource Callback Tasks

March 2, 2020

Woman on computer using custom disposition fields in her daily workflow

Capture the Right Post-Call Information Every Time with Disposition Fields

March 2, 2020

call dispositions

Using Dispositions to Automate The Sales Process & Standardize Data

February 27, 2020

Case Studies

Re-Envisioning the Power of CRM: VSP Altair Eyewear + DialSource Denali

Lights, Camera, Process: L.A. Film School + DialSource Denali