Expert Chat: Balancing Culture, Coaching, and Technology in Sales

Coaching, culture, and technology are critical factors in the development of a successful inside sales organization. But how do you go about using all three to maximize sales efficiency?

Listen to what Douglas Gibbs, Sr. Inside Sales Manager at Waste Management, Lauren Bailey of Factor 8 and #GirlsClub, and Tim Harris of DialSource have to say as they discuss real-world challenges and opportunities that present themselves at the intersection of culture, coaching, and technology.

Lauren Bailey headshot

Lauren Bailey

Founder & President

Factor8 Logo
#GirlsClub logo
Douglas Gibbs Headhsot

Douglas Gibbs

Sr. Inside Sales Manager

Wate Management Logo
Tim Harris

Tim Harris

VP of Marketing

DialSource full color Logo


  • Industry insights and actionable strategies to improve call coaching and sales culture from Lauren Bailey, voted “Top 25 Most Influential Leaders in Inside  Sales”
  • How to prioritize sales enablement for your frontline sellers
  • How a Fortune 500 company instills a coaching culture in WM’s inside sales organization
  • How to leverage sales technology to increase sales efficiency

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