Increase CRM adoption across teams and support the ability to work within a single workspace. Seamlessly integrate DialSource Dispositions with third-party integrations and existing automation rules.
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Unlike other products that loosely integrate with the CRM and tie up your CRM’s limited field quota, DialSource Denali can use as little as a single CRM field and still track, link, and report on all your data.
Set up post-call dispositions to drive CRM behaviors and process automation. Collect required and optional fields on every call to ensure your agents are always collecting the data you need.
As a native application, DialSource Denali talks to your CRM in real-time and doesn’t use unreliable bi-directional data syncs that can quickly get out of date.
Engage your customers and prospects from within your customer relationship management platform and maintain one system of record. Enhance the platform that your customer-facing teams are already using every single day. Simplify workflows and eliminate the cost of switching between tools.
DialSource Denali supports the workflows and requirements of sales, service, support, and high-volume call centers. Simplify your tech stack and utilize one solution across all customer-facing teams.
Build your data validation and process once, and keep it in your CRM. DialSource Denali automatically enforces the rules and procedures you’ve already put in place.
“DialSource truly drives efficiency for our sales team by automating the entire sales process!”