Businesses require telephony solutions that can be flexible, adaptive, and support increased user enablement. Eliminate the need for disparate platforms or complex integrations and sync configurations.
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Engage your customers and prospects from within your customer relationship management platform and maintain one system of record. Enhance the platform that your customer-facing teams are already using every single day. Simplify workflows and eliminate the cost of switching between tools.
As a completely native solution, DialSource Denali doesn’t need to sync or store your data. Your data stays in the CRM, where it belongs. Data updates flow in real-time both ways between Denali and your CRM.
Connect call analytics and reports to 3rd party coaching and gamification platforms to expand your capabilities and leverage your activity data in endless ways. Connect to some of our favorite applications, including Salesforce Einstein, ExecVision, Chorus.ai, Ambition, and Gong, to expand your capabilities.
Unlike other products that loosely integrate with the CRM and tie up your CRM’s limited field quota, being native means that DialSource Denali can use as little as a single CRM field and still track, link, and report on all your data.
Our team of telephony engineers has built the telephony backbones for some of the most prominent enterprises and telecommunications companies. Now they create top-tier communications for you. Telephony isn’t just another app or a third-party API. It’s a critical part of your business, and we treat it that way.
DialSource Denali supports the workflows and requirements of sales, service, support, and high-volume call centers. Simplify your tech stack and utilize one solution across all customer-facing teams.
“DialSource was a key addition to increasing what matters most, my bottom line.”
Vice President – Strategy and Customer Engagement
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