As a sales leader, you must optimize revenue efficiency, develop engagement strategies, and meet revenue targets all while enabling your team to perform at their best. Let’s face it; all of these objectives rely on your team’s ability to connect with buyers in a meaningful way and have conversations.
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Understand who, how often, and how long your calls are. Track outcomes of every call to help you identify the most effective activities and agents. Unlock additional visibility into talk time and revenue efficiency to understand what agents are most efficient.
Never miss a sales activity. Enable your reps to focus on their engagement rather than logging activities in CRM. Gain valuable time back in your agent’s day and generate reports that you can trust. Enable more effective coaching by eliminating human error, gaps in data, and reporting issues.
Take the guesswork out of your agents’ day. Prescribe who to call, why to call, and when to call across any number of campaigns. Assign specific campaigns to each agent group and dial using a local presence with our Regional ID feature. Integrate with sales cadence tools like Salesforce High-Velocity Sales.
Our team of telephony engineers has built the telephony backbones for some of the most prominent enterprises and telecommunications companies. Now they build top-tier communications for you. Telephony isn’t just another app or a third-party API. It’s a critical part of your business, and we treat it that way.
Enhance the vision of a 360° Customer View by maintaining one ecosystem and connecting all of your processes and tools into CRM. Eliminate the need to manage and maintain multiple databases of customer information and create one central point of truth.
By tracking calls automatically, nothing falls through the cracks. Your call data is always up to date. You have instant visibility into the productivity and effectiveness of every agent. You’ll know who, when, and what happened on every call your agents make or receive.
“From consistent performance to intelligent call campaigns and dispositions, DialSource is the number one dialer on the market today.”
Vice President – Strategy and Customer Engagement